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SigmaPro Publications

In support of your Lean, Lean Six Sigma, and Design for Six Sigma (DFSS) business transformation efforts, SigmaPro is pleased to provide access to the following technical publications.  These publications include Design for Six Sigma deployment, Design for Six Sigma project identification and selection, Axiomatic Design, requirements definition, multivariate statistical process control, measurement systems analysis, risk analysis, Lean Six Sigma deployment, Lean Six Sigma project identification and selection, and much more.

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Archive by author: Ben CleggReturn
Ben Clegg has been a practising Quality, Project and Operations Manager, and now consults, trains, researches and teaches widely in the area. He has a BSc(Hons) in management science from Loughborough University, a PhD from De Montfort University in systems engineering. He spent a year as a visiting scholar at Stanford University (USA) researching into business simulation, organisational and operational improvement and worked for a spin-out company. He is a chartered engineer.
Ben Clegg

July 01, 2009

A Study into the Effectiveness of Quality Management Training

Purpose – The purpose of this paper is to investigate the effectiveness of quality management training by reviewing commonly used critical success factors and tools rather than the overall methodological approach. Design/methodology/approach – The methodology used a web-based questionnaire. It consisted of 238 questions covering 77 tools and 30 critical success factors selected from leading academic and practitioner sources. The survey had 79 usable responses and the data were analysed using ...
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