LEADING ORGANIZATIONAL CHANGE
| Course Reg. Code: | LDRP200 |
Course Duration: | 4 Days |
Course Availability: | Public and On-site Courses |
Course Description
Many decisions are made in business and organizations with no forethought of how the decisions might impact the organizational processes and the well-being and productivity of the employees. The result is a change initiative that is unsuccessful, disgruntled employees and a dip in productivity and profits.
Change is examined from the human, financial, and technological perspectives. This course uses a business simulation as the basis of learning. Teams of 3-4 examine change management initiatives and develop solutions to problems. The final assignment is to develop and deliver a change management plan to an executive team. Mini-seminars and in-box assignments guide the participants throughout the simulation.
Candidate Qualifications
As part of SigmaPro's supplemental and sustaining curriculum, there are no formal requirements for participation in this training program. The target population for this seminar is Executives, Champions, Senior Managers, Master Black Belts, Green Belts and Black Belts who wish to plan and execute effective change management initiatives.
Participants Will Learn
To define the context setting of Change Management
To articulate the reasons change initiatives succeed or fail
To describe the best practices of successful organizations
To explain and use the ADKAR model
To define roles/responsibilities in the project phases
To develop a change plan including training and communications
To use financial tools to justify or stop change initiatives
To interface with all levels in the organization
Software Requirements
USA and International Copyright © 2007 SigmaPro Inc.
All rights reserved.
PLANNING FOR ORGANIZATIONAL CHANGE
| Course Reg. Code: | LDRP400 |
Course Duration: | 2 Days |
Course Availability: | On-site Courses |
Course Description
In the 21st century organizations are becoming more and more dependent on their technical personnel, particularly their IT personnel, to keep the organizations viable in the ever-changing business environment. The vast changes in technology and the demands of the business require that technical personnel be not only technically competent, but understand the effects of technological change on the operations, management, employees and the bottom line.
This two-day seminar recognizes the importance of technical personnel in the field of change management and gives them the tools to deal effectively with the multitude of clients affected by technological changes. The seminar uses a variety of techniques to facilitate learning and knowledge retention: group discussion, small group assignments, case studies and software web tools. PCs and access to the web are required for the second day.
Candidate Qualifications
As part of SigmaPro's supplemental and sustaining curriculum, there are no formal requirements for participation in this training program. The target population for this seminar is Executives, Champions, Senior Managers, Master Black Belts, Green Belts, and Black Belts who wish to plan and execute effective change management initiatives.
Participants Will Learn
To articulate the importance of technological involvement in a change initiative
To understand why changes fail and what it takes to make them successful
To explain and use the ADKAR model
To use financial tools as justification for technology initiatives
To define their roles in the change management phases
To develop a change management technology plan
Software Requirements
No software is required for this course.
USA and International Copyright © 2007 SigmaPro Inc.
All rights reserved.
TRAIN THE TRAINER FOR DESIGN FOR SIX SIGMA AND LEAN SIX SIGMA
| Course Reg. Code: | LDRP500 |
Course Duration: | 5 Days |
Course Availability: | On-site Courses |
Course Description
SigmaPro's “Train-the-Trainer” program is an intensive 5-day, skill-based training course. It focuses on “Three Wheels of Mastery” necessary for motivating learners to use new skills on the job and for accelerating learning. This program is a requirement in many organizations deploying Six Sigma because it gives Black Belts a proven process for engaging the hearts and minds of others and for effectively, efficiently teaching them. Skillful training is necessary to more quickly build a “critical mass” of Six Sigma skills within the organization.
WHEEL 1: Demonstrating Expertise -- Beyond developing Six Sigma expertise, the Black Belts’ training role requires them to develop expertise in the adult learning process. This program teaches Black Belts how to plan highly productive sessions, techniques for capturing the “hearts” of adult learners, how to avert objections before they arise, and six critical steps for enhancing the efficiency and effectiveness of training/coaching sessions they conduct.
WHEEL 2: Planning & Presenting -- To be effective, Black Belts must be masterful communicators. This program teaches Black Belts techniques for organizing and presenting technical material in ways that dramatically increase clarity and accelerate comprehension. It also enables Black Belts to “master themselves,” manage nervousness, and build their credibility.
WHEEL 3: Engaging & Facilitating -- Black Belts must also be masterful facilitators – in the classroom, as well as in team meetings. This program focuses on the most critical skills required to engage others in dialogue and to facilitate meetings. It also enables Black Belts to skillfully field questions, respond to objections, maintain focus, manage red-herring issues, and manage disruptive behaviors (in ways that “win over” learners vs. alienate them).
The ultimate goal of training is that learners transfer their learning to the job (where learning counts) and produce superior, tangible results for the organization. High-impact training lies at the point where the Three Wheels of Mastery intersect. If one or more of the wheels is weak, it will impede (if not destroy!) learners’ ability, willingness, and commitment to using Six Sigma tools. Powerful, effective training requires all three wheels to be strong, in balance, and working together.
Candidate Qualifications
As part of SigmaPro's supplemental and sustaining curriculum, there are no formal requirements for participation in this training program. The target population for this course includes Champions, Master Black Belts and Black Belts who wish to increase their effectiveness in delivering training to technical as well as non-technical personnel.
Participants Will Learn
How to identify “Best/Worst” training practices.
How to identify necessary behaviors and skills for mastering each of the “Three Wheels of Mastery.”
How to apply the Basic Learning Process (the first step to “high-impact” training).
How to plan and organize training sessions and presentations in ways that enhance clarity, build desire, and accelerate learning.
How to demonstrate four communication modes and how to skillfully use the modes to build credibility, clarity, and participation.
How to develop and implement strategies for managing nervousness.
How to practice four discussion skills for engaging others. (Participants use these skills in different combinations to encourage “constructive” participation, field questions, manage red-herring issues, and respond to hostile comments.
How to identify and demonstrate strategies for managing disruptive behaviors.
How to prepare three videotaped presentations using the techniques learned.
How to identify their training strengths; incorporate suggestions for increasing the impact of their training.
How to practice coaching and feedback skills with other participants attending this program. (Participants will coach and help each other throughout the program.)
How to develop greater confidence in their ability to facilitate meetings and conduct high-impact adult learning programs.
Software Requirements
No software is required for this course.
USA and International Copyright © 2007 SigmaPro Inc.
All rights reserved.