| | | SigmaPro Service Lean Six Sigma Training & Certification Programs | | |
| | |  SigmaPro’s Lean Six Sigma (LSS) training curricula successfully integrate the traditional tools and methods of the Six Sigma DMAIC (Define - Measure - Analyze - Improve - Control) with the latest Lean tools and methods.
SigmaPro’s Lean Six Sigma training curricula build on the strengths of our Six Sigma expertise to deliver truly unique and unsurpassed training in organizational approaches to world-class asset management, performance measurement, and productivity improvement. SigmaPro offers Lean Six Sigma training that is specifically tailored to all organizational levels: Executive, Champion, Master Black Belt, Black Belt, Green Belt and Project Member. We have separate courses for service and industrial participants and organizations. SigmaPro’s Lean Six Sigma training curriculum offers specializations for industrial and service candidates. SigmaPro offers exceptional value in its Lean Six Sigma training courses. All of our courses can be delivered at your site, and many of our courses are offered as public training at locations throughout the world. Please call or email SigmaPro for a quote regarding training at your site or if you have other questions. | | | | |
| | | Service Lean Six Sigma Training & Certification Programs | | |
| | | LEAN SIX SIGMA EXECUTIVE TRAINING FOR SERVICE ORGANIZATIONS 
| Course Reg. Code: | LEAN101 | Course Duration: | 1 Day | Course Availability: | Public and On-site Courses |
Course Description This 1-day workshop details the development of Lean Six Sigma principles, the business case for Lean Six Sigma, and the Lean Six Sigma methodology. The workshop also covers practical ways to select Lean Six Sigma tools and how to create effective organizational behaviors that will help the Lean Six Sigma approach be successfully deployed in your organization with demonstrable benefits. Candidate Qualifications There are no specific candidate requirements for this particular course. Typical participants include Executives, Directors, Senior Managers, Operations Managers, Senior Technologists, Design and Process Engineers, Master Black Belts, Black Belts and Green Belts from service organizations. Participants Will Learn The history of Lean Six Sigma deployment What the Lean Six Sigma tools are and how they differ from traditional Six Sigma approaches How to effectively deploy Lean Six Sigma in a service organization How to sustain the Lean Six Sigma program subsequent to deployment
Software Requirements No software is required for this course.
USA and International Copyright © 2007 SigmaPro Inc. All rights reserved. LEAN SIX SIGMA 5S TRAINING WORKSHOP FOR SERVICE PARTICIPANTS
| Course Reg. Code: | LSS141 | Course Duration: | 2 Days | Course Availability: | On-site Courses |
Course Description The Five S training workshop is a key component of SigmaPro’s Lean Six Sigma curriculum. The focus of the workshop is not only classroom instruction on Five S principles, but also includes practical application in operations. The result is an excellent learning experience that successfully couples classroom training with hands-on application. It is typical that clients will see tangible results and improved efficiency in the work areas that were addressed during the application portion of the workshop. Candidate Qualifications There are no specific candidate requirements for this particular course. Typical participants include Operations Managers, Senior Technologists, Design and Process Engineers, Master Black Belts, Black Belts and Green Belts from service or industrial organizations. Participants Will Learn The basic concepts of 5S and Lean Six Sigma How the 5 S's can be utilized in conjunction with Lean Six Sigma tools to maximize the efficiency of a service process How to sustain improvement after 5S has been implemented
Software Requirements
USA and International Copyright © 2007 SigmaPro Inc. All rights reserved. LEAN SIX SIGMA VALUE STREAM MAPPING TRAINING FOR SERVICE PARTICIPANTS
| Course Reg. Code: | LSS171 | Course Duration: | 3 Days | Course Availability: | On-site Courses |
Course Description A core skill in Lean Sigma is how to identify where value is created in a business so that key processes can be streamlined. This is true whether the processes support the manufacture of products or the processing of transactions. Mapping the value stream helps organizations view their value stream as a system rather than as set of independent processes. By doing so, it enables them to identify problems that span the whole system and to create systematic improvements. This Value Stream Mapping Workshop provides participants with the know-how to produce value stream maps and to use them to find and eliminate waste. Creating solutions through the generation and analysis of “Should Be” value steams will also be covered in detail. Candidate Qualifications There are no specific candidate requirements for this particular course. Typical participants include Operations Managers, Senior Technologists, Design and Process Engineers, Master Black Belts, Black Belts and Green Belts from service or industrial organizations. Participants Will Learn How to create a detailed value stream map for a service or industrial process How to develop, analyze and diagnose the "As Is" value stream map How to optimize the process through the construction and analysis of the “Should Be” value stream map How to identify waste in a service or manufacturing process How to plan for future improvements
Software Requirements
USA and International Copyright © 2007 SigmaPro Inc. All rights reserved. LEAN SIX SIGMA SYSTEMS MAPPING TRAINING FOR SERVICE PARTICIPANTS
| Course Reg. Code: | LSS181 | Course Duration: | 3 Days | Course Availability: | On-site Courses |
Course Description A core skill in Lean Sigma is how to identify where value is created in a business so that key processes can be streamlined. This is true whether the processes support the manufacture of products or the processing of transactions. Mapping the value stream helps organizations view their value stream as a system rather than as set of independent processes. By doing so, it enables them to identify problems that span the whole system and to create systematic improvements. This Systems Mapping Workshop provides participants with the know-how to produce value stream maps that span organizations and functions in order to find and eliminate waste. Creating solutions through the generation and analysis of system-level “Should Be” value steams will also be covered in detail. Candidate Qualifications There are no specific candidate requirements for this particular course. Typical participants include Operations Managers, Senior Technologists, Design and Process Engineers, Master Black Belts, Black Belts and Green Belts from service or industrial organizations. Participants Will Learn How to create a detailed system map for a service process How to develop, analyze and diagnose the "As Is" system map How to optimize the process through the construction and analysis of the “Should Be” system map How to identify waste in a service process How to plan for future improvements
Software Requirements
USA and International Copyright © 2007 SigmaPro Inc. All rights reserved. LEAN SIX SIGMA CHAMPION TRAINING FOR SERVICE ORGANIZATIONS
| Course Reg. Code: | LSS201 | Course Duration: | 2 Days | Course Availability: | Public and On-site Courses |
Course Description SigmaPro's highly acclaimed Lean Sigma Champion Training and Deployment Planning Workshop provides a detailed and informative treatment of the issues involved in developing, deploying and sustaining a successful Lean Sigma program. The course content has been specifically designed to provide service Executives, Champions and Master Black Belts with detailed tools and methods to set up and manage a Lean Sigma program. SigmaPro's extensive experience in Lean Sigma training and deployment provides a singularly unique perspective that will assist participants in deciding how, where, when, and why Lean Sigma should be best implemented in a service organization. Participants will discuss and actually develop a Lean Sigma deployment plan based on strategic organizational goals and the desired financial performance as well as on the allocation of scarce resources. Participants will learn how to identify, select and launch Lean Sigma projects in a service environment, and participants will identify and select projects from their own portfolio of potential improvement opportunities. Participants will gain an in-depth knowledge of the integration of Lean Sigma tools and the DMAIC (Define-Measure-Analyze-Improve-Control) Breakthrough strategy. Candidate Qualifications There are no formal requirements for participation in this seminar. Participants are typically executives, senior managers, Champions and Master Black Belts that have ownership for or participate in Lean Sigma deployment at the organizational or functional level. Previous candidates have come from health care, retail, supply chain, software, government and financial services organizations. A training certificate will be provided which may be used for recertification credits.
Participants Will Learn How Six Sigma evolved from a glorified TQM approach to a highly effective improvement strategy for the development of new products, processes and services How Lean Sigma is successfully used to maximize shareholder value and the impact Lean Sigma can have on the organization How the Lean Sigma-DMAIC methodology is executed and managed How to effectively identify, select, launch and manage Lean Sigma projects How to design, plan, launch and sustain a highly successful Lean Sigma effort
Software Requirements
USA and International Copyright © 2007 SigmaPro Inc. All rights reserved. LEAN SIX SIGMA PROJECT IDENTIFICATION, SELECTION AND LAUNCH FOR SERVICE ORGANIZATIONS
| Course Reg. Code: | LSS221 | Course Duration: | 3 Days | Course Availability: | Public and On-site Courses |
Course Description SigmaPro's highly acclaimed Lean Six Sigma Project Identification, Selection and Launch Training Workshop provides a detailed and informative treatment of the issues involved in developing, deploying and sustaining a successful Lean Six Sigma program. The course content has been specifically designed to provide service Executives, Champions and Master Black Belts with detailed tools and methods to set up and manage a Lean Sigma program with special emphasis on a structured approach to project identification based on the goals of the organization. SigmaPro's extensive experience in Lean Six Sigma training and deployment provides a singularly unique perspective that will assist participants in deciding how, where, when, and why Lean Six Sigma should be best implemented in a service organization. Participants will discuss and actually develop a Lean Six Sigma deployment plan based on strategic organizational goals and the desired financial performance as well as on the allocation of scarce resources. Participants will learn how to identify, select and launch Lean Six Sigma projects in a service environment, and participants will identify and select projects from their own portfolio of potential improvement opportunities. Special emphasis will be provided on the tools that support project identification, selection and launch. Participants will gain an in-depth knowledge of the integration of Lean Six Sigma tools and the DMAIC (Define-Measure-Analyze-Improve-Control) Breakthrough strategy. Candidate Qualifications There are no formal requirements for participation in this seminar. Participants are typically executives, senior managers, Champions and Master Black Belts that have ownership for or participate in Lean Six Sigma deployment at the organizational or functional level. Previous candidates have come from health care, retail, supply chain, software, government and financial services organizations. A training certificate will be provided which may be used for recertification credits.
Participants Will Learn How Lean Six Sigma evolved from a glorified TQM approach to a highly effective improvement strategy for the development of new products, processes and services How Lean Six Sigma is successfully used to maximize shareholder value and the impact Lean Six Sigma can have on the organization How the Lean SIx Sigma-DMAIC methodology is executed and managed How to effectively identify, select, launch and manage Lean Six Sigma projects How to design, plan, launch and sustain a highly successful Lean Six Sigma effort
Software Requirements
USA and International Copyright © 2007 SigmaPro Inc. All rights reserved. LEAN SIX SIGMA GREEN BELT TRAINING AND CERTIFICATION FOR SERVICE PARTICIPANTS
| Course Reg. Code: | LEAN301 | Course Duration: | 8 Days | Course Availability: | Public and On-site Courses |
Course Description Lean Six Sigma Green Belt participants will receive a thorough exposure to the tools and methods that are necessary to successfully lead and contribute to Lean Six Sigma improvement projects using the DMAIC methodology and Lean Six Sigma tools and methods. State-of-the-art tools for the application of Lean Six Sigma within the DMAIC improvement strategy for service projects will be introduced along with hands-on exercises and tutorials to ensure rapid learning and knowledge retention. This 11-day program is delivered in four training blocks of various length (typically one month between training blocks) in order to allow participants to apply the tools and methods to a project in their own business. Participants will have coaching access to an experienced SigmaPro Master Black Belt during the training and while completing their Lean Six Sigma project. Candidate Qualifications There are no specific candidate requirements for this particular course. Typical participants include operations personnel, analysts, and other service technologists who will be responsible to define, launch, and execute Lean Six Sigma projects. Previous candidates have come from health care, retail, supply chain, software, government and financial services organizations. An optional Lean Six Sigma Service Green Belt examination may be given at the close of the training. A training certificate will be provided which may be used for recertification credits. Formal Lean Six Sigma Green Belt certification is granted upon completion of the training course, completion of a Lean Six Sigma project, and review of the project results by the SigmaPro instructor.
Participants Will Learn How the DMAIC strategy and Lean Six Sigma tools can be successfully coupled to yield a high success rate for service projects How the Lean Six Sigma methodology may be used to shorten project schedules and ensure that the desired results are obtained Detailed statistical tools, qualitative tools for root cause analysis, project definition and management tools, and tools for closing projects How to address change management issues while closing Lean Six Sigma projects
Software Requirements Minitab 14 or later (other statistics packages may be used for on-site training courses)
USA and International Copyright © 2007 SigmaPro Inc. All rights reserved. LEAN SIX SIGMA SUPPLEMENT TRAINING FOR SERVICE PARTICIPANTS
| Course Reg. Code: | LEAN421 | Course Duration: | 5 Days | Course Availability: | Public and On-site Courses |
Course Description Because we truly believe in providing our clients with the "right tools for the job," SigmaPro offers a 5-Day supplement for service personnel interested in applying Lean Six Sigma tools and methods within the context of the DMAIC Breakthrough Strategy. Our Lean Six Sigma Supplement for Service Candidates training course delivers a review and extension of the traditional tools of DMAIC, SigmaPro's proprietary tools and methods, and state of the art Lean Six Sigma tools, all effectively and seamlessly integrated to form a powerful improvement approach for service projects. Hands-on exercises and tutorials are utilized to ensure rapid learning and knowledge retention. Candidate Qualifications There are no specific candidate requirements for this particular course. Typical participants include operations managers, analysts, design and process Engineers, Master Black Belts, Black Belts and Green Belts and other service technologists interested in applying Lean Six Sigma tools. A training certificate will be provided which may be used for recertification credits.
Participants Will Learn How the DMAIC strategy and Lean Six Sigma tools can be successfully applied to service scenarios How statistical and Lean Six Sigma tools are effectively coupled to increase the probability of success on service projects How Lean Six Sigma tools may be used to shorten project schedules and ensure that the desired results are obtained How to address change management issues while improving process performance
Software Requirements Minitab 14 or later (other statistics packages may be used for on-site training courses)
USA and International Copyright © 2007 SigmaPro Inc. All rights reserved. LEAN SIX SIGMA BLACK BELT TRAINING AND CERTIFICATION FOR SERVICE APPLICATIONS
| Course Reg. Code: | LEAN495 | Course Duration: | 15 Days | Course Availability: | Public and On-site Courses |
Course Description Because we truly believe in providing our clients with the "right tools for the job," SigmaPro offers yet another specialized track for service Black Belts. Our Lean Six Sigma Black Belt for Service Candidates training course delivers the traditional tools of DMAIC, SigmaPro's proprietary tools and methods, and state of the art Lean Six Sigma tools, all effectively and seamlessly integrated to form a powerful improvement approach for service projects. Lean Six Sigma tools and methods have a high success rate in service applications. All participants receive a thorough exposure to the tools and methods that are necessary to successfully lead and contribute to Lean Six Sigma improvement projects in a service environment. Hands-on exercises and tutorials are utilized to ensure rapid learning and knowledge retention. This 16-day program is delivered in four blocks of four days (typically one month between training blocks) in order to allow participants to apply the tools and methods to a project in their own business while under the guidance of one of SigmaPro’s highly qualified Master Black Belts. Candidate Qualifications There are no specific candidate requirements for this particular course. Typical participants include operations personnel, analysts, and other service technologists who will be responsible to define, launch, and execute Lean Six Sigma projects. Previous candidates have come from health care, retail, supply chain, software, government and financial services organizations. An optional Lean Six Sigma Service Black Belt examination may be given at the close of the training. A training certificate will be provided which may be used for recertification credits. Formal Lean Six Sigma Black Belt certification is granted upon completion of the training course, completion of a Lean Six Sigma project, and review of the project results by the SigmaPro instructor.
Participant’s Will Learn How the DMAIC strategy and Lean tools can be successfully applied to service projects How statistical and Lean tools are effectively coupled to increase the probability of success on service projects How Lean tools may be used to shorten project schedules and ensure that the desired results are obtained How to address change management issues while improving process performance
Software Requirements
USA and International Copyright © 2007 SigmaPro Inc. All rights reserved. LEAN SIX SIGMA MASTER BLACK BELT TRAINING AND CERTIFICATION FOR SERVICE PARTICIPANTS
| Course Reg. Code: | LEAN595 | Course Duration: | 10 Days | Course Availability: | Public and On-site Courses |
Course Description SigmaPro's highly effective Lean Six Sigma Master Black Belt training and certification program is a detailed and informative treatment of the issues involved in developing, deploying and sustaining a successful Lean Six Sigma program. SigmaPro's extensive experience in Lean Six Sigma deployment and training provides a singularly unique perspective that will assist service and industrial Master Black Belt candidates in deciding how, where, when, and why Lean Six Sigma should be implemented. Participants will discuss a deployment plan based on organization-specific criteria and the desired financial performance as well as how to allocate resources and manage the Lean Six Sigma effort. Participants will also gain an in-depth knowledge of the integration of Lean Six Sigma and the DMAIC Breakthrough Strategy -- Define-Measure-Analyze-Improve-Control -- as well as the technical tools to support the Lean Six Sigma – DMAIC integration. To facilitate learning and increase knowledge retention, this training is delivered in two 5-day training blocks which are typically separated by one month. Candidate Qualifications Lean Six Sigma Master Black Belt candidates are typically either service or industrial personnel with strong technical backgrounds or individuals with previous Black Belt certification. Previous candidates have come from varied service and industrial organizations. A training certificate will be provided which may be used for recertification credits. Lean Six Sigma Master Black Belt candidates must successfully complete the SigmaPro Lean Six Sigma MBB certification examination at the close of training.
Participants Will Learn How Six Sigma evolved from a glorified TQM approach to a highly effective improvement strategy for the development of new products, processes and services How to design, plan, launch and sustain a highly successful Lean Six Sigma effort How Lean Six Sigma can be used to optimize any existing product, process or service How the Lean Six Sigma – DMAIC methodology is executed and managed How to effectively identify, select, launch and manage Lean Six Sigma projects Detailed analytical tools and methodologies that are involved in the execution of the Lean Six Sigma process
Software Requirements Minitab 14 or later (other statistics packages may be used for on-site training courses)
USA and International Copyright © 2007 SigmaPro Inc. All rights reserved. | | | | |
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