LEAN SIX SIGMA BLACK BELT TRAINING AND CERTIFICATION FOR SERVICE APPLICATIONS
Course Reg. Code:
Public and On-site Courses
Because we truly believe in providing our clients with the "right tools for the job," SigmaPro offers yet another specialized track for service Black Belts. Our Lean Six Sigma Black Belt for Service Candidates training course delivers the traditional tools of DMAIC, SigmaPro's proprietary tools and methods, and state of the art Lean Six Sigma tools, all effectively and seamlessly integrated to form a powerful improvement approach for service projects. Lean Six Sigma tools and methods have a high success rate in service applications. All participants receive a thorough exposure to the tools and methods that are necessary to successfully lead and contribute to Lean Six Sigma improvement projects in a service environment. Hands-on exercises and tutorials are utilized to ensure rapid learning and knowledge retention. This 16-day program is delivered in four blocks of four days (typically one month between training blocks) in order to allow participants to apply the tools and methods to a project in their own business while under the guidance of one of SigmaPro’s highly qualified Master Black Belts.
There are no specific candidate requirements for this particular course.
Typical participants include operations personnel, analysts, and other service technologists who will be responsible to define, launch, and execute Lean Six Sigma projects.
Previous candidates have come from health care, retail, supply chain, software, government and financial services organizations.
An optional Lean Six Sigma Service Black Belt examination may be given at the close of the training.
A training certificate will be provided which may be used for recertification credits. Formal Lean Six Sigma Black Belt certification is granted upon completion of the training course, completion of a Lean Six Sigma project, and review of the project results by the SigmaPro instructor.
Participant’s Will Learn
How the DMAIC strategy and Lean tools can be successfully applied to service projects
How statistical and Lean tools are effectively coupled to increase the probability of success on service projects
How Lean tools may be used to shorten project schedules and ensure that the desired results are obtained
How to address change management issues while improving process performance